TeleHealth

video appointment services with our healthcare providers

For the times you can’t get to the clinic, but need healthcare advice and self-care strategies

TeleHealth: Convenient Virtual Healthcare

Sometimes, life makes it impossible for you to physically get to a clinic and get help with their pain or injury.

We want to help

TeleHealth Video Appointments allow you to access a healthcare provider from the comfort of your own home. All you need is some privacy, a computer and an internet connection.

No driving

No waiting rooms 

You don’t even have to dress up

We bill your insurance directly

The right time to get help is NOW. Do not wait for things to get worse! And the first consultation is FREE, so what do you have to lose?

 

Expect high-quality healthcare

Your online video appointment will follow a relaxed pace and contain all of the same elements of care you are used to. This includes:

k

A Complete History

U

Physical Assessment

w

Diagnosis & Plan

Treatment/Rehabilitation

Expect high-quality healthcare

Your online video appointment will follow a relaxed pace and contain all of the same elements of care you are used to. This includes:

k

A Complete History

U

Physical Assessment

w

Diagnosis & Plan

Treatment/Rehabilitation

When TeleHealth Works

In all honesty, Telehealth video appointments are not well suited for EVERY scenario. Sometimes, due to the nature of the injury, the individual’s body awareness and their goals, virtual appointments are not the right solution. This is why we offer the first consultation for FREE.

However, TeleHealth with the right healthcare provider can be an effective and convenient solution for all of the following:

New Pain/Injury

Wake up with pain? Did you lift something and now you can’t move? Did you fall and now are unsure what to do?

First off, all of the above scenarios are common. Secondly, in most cases, advice on what TO do, what NOT to do, self-care strategies and simple exercises go along way towards setting you on the right path to recovery!

The first priority, however, is to rule out a significant injury and to determine whether any special care or imaging is needed. 

All this can be accomplished through a video appointment with a Propel healthcare provider. 

Post-Surgical Care

Recovering from surgery is stressful. Especially if you do not have the luxury of leaving the house.

TeleHealth is a great solution when you need guidance about post-surgical care. If you are seeking advice on:

  • wound care
  • activity restrictions
  • initiation of exercise
  • pain management

All of the above can be accomplished through an online video appointment, right from the comfort of your couch!

Rehabilitation

Scientific evidence clearly states that therapeutic exercise is the most important, no-nonsense component, to making a full recovery, regaining function and injury prevention.

The key to an effective rehabilitation plan is:

  • having a good understanding of the patient’s injury
  • prescribing the right (personalized) exercises
  • making sure the patient is performing the exercises with ideal technique

All of the above can be effectively accomplished through a TeleHealth video appointment. 

In most cases, a video interview and assessment is sufficient to grasp the full scope of the patient’s complaint and rehabilitation exercise plan. Video appointments allow for easy exercise prescription and review.

 

Fitness

Do you actually think you need fancy equipment to get a great workout?

The scientific evidence suggests that simple, bodyweight exercises, that require little-to-none special equipment are largely sufficient for treatment and prevention of injuries, chronic conditions and staying fit.  

However, some of the most common reasons why people stop exercising are:

  • they do not know what to do
  • they don’t how to do it 
  • they get injured when they start

A healthcare provider with knowledge of your health history, your goals and limitations, can: design, deliver and critique, an effective exercise regiment, easily through video appointments. 

Why not do a full workout with your healthcare provider from the comfort of your own home?

The best part is if you are already a patient, your workouts can be billed under your private insurance plan directly!

You will be surprised by how well you can do with TeleHealth online video appointments with PROPEL’s healthcare providers!

When TeleHealth Works

In all honesty, Telehealth video appointments are not well suited for EVERY scenario. Sometimes, due to the nature of the injury, the individual’s body awareness and their goals, virtual appointments are not the right solution. This is why we offer the first consultation for FREE.

However, TeleHealth with the right healthcare provider can be an effective and convenient solution for all of the following:

New Pain/Injury

Wake up with pain? Did you lift something and now you can’t move? Did you fall and now are unsure what to do?

First off, all of the above scenarios are common. Secondly, in most cases, advice on what TO do, what NOT to do, self-care strategies and simple exercises go along way towards setting you on the right path to recovery!

The first priority, however, is to rule out a significant injury and to determine whether any special care or imaging is needed. 

All this can be accomplished through a video appointment with a Propel healthcare provider. 

Post-Surgical Care

Recovering from surgery is stressful. Especially if you do not have the luxury of leaving the house.

TeleHealth is a great solution when you need guidance about post-surgical care. If you are seeking advice on:

  • wound care
  • activity restrictions
  • initiation of exercise
  • pain management

All of the above can be accomplished through an online video appointment, right from the comfort of your couch!

Rehabilitation

Scientific evidence clearly states that therapeutic exercise is the most important, no-nonsense component, to making a full recovery, regaining function and injury prevention.

The key to an effective rehabilitation plan is:

  • having a good understanding of the patient’s injury
  • prescribing the right (personalized) exercises
  • making sure the patient is performing the exercises with ideal technique

All of the above can be effectively accomplished through a TeleHealth video appointment. 

In most cases, a video interview and assessment is sufficient to grasp the full scope of the patient’s complaint and rehabilitation exercise plan. Video appointments allow for easy exercise prescription and review.

 

Fitness

Do you actually think you need fancy equipment to get a great workout?

The scientific evidence suggests that simple, bodyweight exercises, that require little-to-none special equipment are largely sufficient for treatment and prevention of injuries, chronic conditions and staying fit.  

However, some of the most common reasons why people stop exercising are:

  • they do not know what to do
  • they don’t how to do it 
  • they get injured when they start

A healthcare provider with knowledge of your health history, your goals and limitations, can: design, deliver and critique, an effective exercise regiment, easily through video appointments. 

Why not do a full workout with your healthcare provider from the comfort of your own home?

The best part is if you are already a patient, your workouts can be billed under your private insurance plan directly!

You will be surprised by how well you can do with TeleHealth online video appointments with PROPEL’s healthcare providers!

TeleHealth: Frequently Asked Questions

What services are offered through TeleHealth?

Currently, we are offering TeleHealth for chiropractic, sports specialist chiropractic and fitness services to existing chiropractic patients. 

TeleHealth Physiotherapy appointments are available to new as well as current patients. 

What does it cost?

To ensure TeleHealth is right for you, your first consultation is FREE. If we do not think we can help you virtually, we do not want to take your money or waste your time.

We are currently offering special introductory pricing on all subsequent TeleHealth appointments with a Chiropractor as well as visits with a Physiotherapist.

This special offer saves you 1/3rd of the regular appointment pricing.

Do you do direct insurance billing?

Yes! As long as your private insurer is listed on Telus eHealth (most are), we will bill your insurance directly.

How do I get started?

To ensure TeleHealth is right for you, your first consultation is FREE. If we do not think we can help you virtually, we do not want to take your money or waste your time.

To schedule your FREE consultation, click HERE or follow one of the links above.

Please follow the steps below to navigate our system prior to your first appointment.

Step 1: Make sure you have created an online profile in our system

Step 2: Schedule your TeleHealth appointment

  • If you have already created your profile, click on the service provider you would like to book your appointment with and choose the TeleHealth appointment that suits you (i.e. assessment/follow-up)

Step 3: Begin your appointment

  • Just prior to your appointment start time, sign in to your account and click “begin” next to your appointment
  • Alternatively, 30 minutes prior to your appointment, you should have received an email with a link to your online appointment.

Need more help? Check out the links below that will help you navigate our system

Do I need to be tech-savvy?

No, but you do need to have some basic computer knowledge. 

TeleHealth services are a relatively new system in Canada. While our services provider (Jane App) prides itself on ease-of-use, sometimes issues still arise – such as if someone uses an old version of a browser, or if their computer is not set up to use their built-in camera or microphone. 

We are here to help you every step of the way! Be sure to test your system prior to your first appointment. Click here for a walk-through on how to do just that. Unsure how to start your appointment? Click here for a tutorial and a helpful video.

If you have any questions, do not hesitate to get in touch!